Subscriber Verification

S.No Title Download Dated
87 Temporary Suspension of USSD based Call Forwarding Facility Download (49.37 KB) application/pdf 28.03.2024
86 Amendment to the existing KYC instructions for M2M connections Download (74.1 KB) application/pdf 21.03.2024
85 Clarification in respect of instructions dated 31.08.2023 on Provisioning of telecommunication services by the licensees through Franchisee, Agents and Distributors - Point of Sale Download (51.08 KB) application/pdf 15.03.2024
84 Timelines for digitization of Paper CAFs - including associated documents - by the Licensees Download (98.36 KB) application/pdf 08.03.2024
83 Amendment in existing KYC instructions for issuing mobile connections to citizens of Nepal and Bhutan visiting India Download (66.03 KB) application/pdf 19.02.2024
82 Discontinuation of Paper-based KYC process for adequate verification of customers before enrolling them as subscribers. Download (311.18 KB) application/pdf 05.12.2023
81 Provisioning of telecommunication services by the licensees through Franchisee, Agents and Distributors - Point of Sale - regarding Download (342.42 KB) application/pdf 13.10.2023
80 Amendment/addendum to the existing instructions issued by DoT for adequate verification of customers before enrolling them as subscribers and other subscriber verification related matter Download (343.87 KB) application/pdf 13.10.2023
79 Relaxation in obtaining OTP based signature in D-KYC process for issuing the mobile connections to foreign national, dignitaries and officials visiting India for the purpose of G20 summit Download (1.07 MB) application/pdf 31.08.2023
78 Provisioning of telecommunication services by the licensees through Franchisee, Agents and Distributors - Point of Sale Download (5.35 MB) application/pdf 31.08.2023
77 Amendment/ addendum to the existing instructions issued by DoT for adequate verification of customers before enrolling them as subscribers and other subscriber verification related matter Download (6.18 MB) application/pdf 31.08.2023
76 Amendment to Indian Telegraph Act, 1885- Identification of a person by a Licensee to whom it provides its services Download (1.03 MB) application/pdf 17.08.2023
75 Charging of interest rates on delayed payment of penalty imposed in CAF audits & EMF matter and on testing fees charged for EMF audit & MNP testing Download (5.52 MB) application/pdf 03.08.2023
74 Timelines for Digitisation of Paper CAFs by the Licensees Download (417.09 KB) application/pdf 25.07.2023
73 Requirement of maintaining database of Mobile connections activated and deactivated in the same month. Download (38.89 KB) application/pdf 10.01.2023
72 Instructions for issuing new SIM card in case of swapping/replacement of SIM cards Download (341.47 KB) application/pdf 27.09.2022
71 Instructions for reverification of existing mobile connections identified by the DoT/Licensee/Law Enforcement Agencies Download (705.86 KB) application/pdf 10.02.2022
70 Instructions for reverification of existing mobile connections identified by the DoT/Licensee/Law Enforcement Agencies Download (711.27 KB) application/pdf 07.12.2021
69 Relaxation of End-user details for issuing of mobile connections to Bulk connection category- Cases pertaining to LEAs, Defence forces and CAPFs . Download (43.51 KB) application/pdf 02.11.2021
68 Guidelines for Telecom Service Providers for digitization of Paper CAFs including associated documents Download (3.45 MB) application/pdf 11.10.2021
67 Conversion of mobile connection from Prepaid to Postpaid and vice-versa using OTP based process. Download (3.67 MB) application/pdf 21.09.2021
66 Self KYC as an alternate process for issuing of new mobile connections to Local and Outstation category customers Download (5.59 MB) application/pdf 21.09.2021
65 Use of Aadhaar based e-KYC service of Unique Identification Authority of India as an alternate process for issuing mobile connections to Individual customers including Outstation customers and Bulk connection Download (5.74 MB) application/pdf 21.09.2021
64 Proof of Concept of Self-KYC as an alternate process for issuing of new mobile connections to Individual and Outstation category customers. Download (1.41 MB) application/pdf 31.08.2021
63 Standard Operating Procedure for Personalisation of SIM cards Download (1.48 MB) application/pdf 16.07.2021
62 Personalisation of SIM cards-reg Download (72.33 KB) application/pdf 16.04.2021
61 Proof of Concept for conversion of mobile connection from Prepaid to Postpaid and vice-versa using OTP based process. Download (323.63 KB) application/pdf 21.05.2021
60 Instructions for issuing mobile connections to the subscribers-regarding Download (226.42 KB) application/pdf 30.03.2021
59 Instructions for provisioning of telecom services to Persons with Disability Download (139.38 KB) application/pdf 16.12.2020
58 Instructions for alternate Digital KYC process for issuing new mobile connections in case of Bulk mobile connections category-regarding Download (11.03 MB) application/pdf 18.09.2020
57 Additional instructions for issuing of mobile connections to the subscribers- regarding Download (274.6 KB) application/pdf 20.07.2020
56 Use of Aadhaar number/Virtual ID e-KYC service of Unique Identity Authority of India as an alternate process for issuing mobile connections to Individual customers including Outstation customers and Bulk connection Download (2.96 MB) application/pdf 29.09.2020
55 Distinction between Procedural & Substantive lapses w.r.t. CAF verification guidelines. Download (302.33 KB) application/pdf 19.06.2020
54 Extension of pre-paid mobile services in J&K, North East and Assam Service Areas -regarding Download (1.68 MB) application/pdf 31.03.2020
53 Extension of timelines for implementation of Point of Sale address fields mentioned at 26A of letter dated 19.08.2019 in case of D-KYC Process. Download (177.21 KB) application/pdf 02.01.2020
52 Extension of timelines for submitting the compliance in respect of implementation of restrictive features and related KYC norms for M2M connections existing as on 16.05.2018-reg Download (423.78 KB) application/pdf 03.10.2019
51 CAF & Database formats in case of D-KYC Process Download (341.34 KB) application/pdf 19.08.2019
50 Personalisation of SIM Cards Download (53.84 KB) application/pdf 19.08.2019
49 Relaxation of the restrictive features for M2M connections and extension of timelines for making the existing M2M connections compliant to the DoT's M2M instructions dated 16/5/2018. Download (301.53 KB) application/pdf 30.05.2019
48 Instructions for Alternate Digital KYC Process for issuing new mobile connections to subscribers Download (1.95 MB) application/pdf 03.04.2019
47 Proof of Concept (PoC) of Alternate Digital KYC Process for issuing new mobile connections to subscribers Download (3.98 MB) application/pdf 06.11.2018
46 Discontinuation of Use of Aadhaar E-KYC service of UIDAI for issuing new mobile connections and re-verification of existing subscribers-reg Download (3.94 MB) application/pdf 26.10.2018
45 Issuance of new SIM card in case of up-gradation of SIM cards Download (464.17 KB) application/pdf 07.08.2018
44 Use of 'Aadhaar' e-KYC service of UIDAI for issuing new mobile connections and re-verification of existing subscribers- Implementation of Virtual ID, UID Token and Limited KYC concept in Aadhaar Ecosystem-reg Download (4.67 MB) application/pdf 12.06.2018
43 Instructions for implementing restrictive features for SIMs used in Machine-to-Machine (M2M) communication services and related KYC instructions for issuing M2M SIMs to entity/organization providing M2M Communication and instructions for E-SIMs. Download (2.51 MB) application/pdf 16.05.2018
42 Extension of Pre-paid mobile services in J&K, Assam and North East Service areas for a period of One year w.e.f. 01.04.2018-regarding Download (100.68 KB) application/pdf 31.03.2018
41 Re-verification of mobile subscribers through Aadhaar E-KYC process regarding extension of last date of re-verification beyond 31.03.2018 Download (394.79 KB) application/pdf 21.03.2018
40 Use of Aadhaar e-KYC service of UIDAI for issuing new mobile connections and re-verification of existing subscribers in case of Bulk Connections Category-regarding. Download (3.4 MB) application/pdf 09.03.2018
39 Re-verification of mobile subscribers through Aadhaar E-KYC process regarding extension of last date of re-verification Download (872.86 KB) application/pdf 22.12.2017
38 Procedure for re-verification of mobile connections in respect of Subscribers of foreign nationality/Non-resident Indians (NRIs)/Senior citizens/ Physically Challenged persons and IVRS based OTP authentication process-reg Download (1.67 MB) application/pdf 01.12.2017
37 Re-verification of mobile subscribers through Aadhaar E-KYC process regarding mentioning of last date of re-verification in the communications to be sent by Licensees. Download (360.03 KB) application/pdf 13.11.2017
36 Re-verification of mobile subscribers through Aadhaar E-KYC process regarding mentioning of last date of re-verification in the communications to be sent by Licensees. Download (360.03 KB) application/pdf 13.11.2017
35 Use of Aadhaar e-KYC service of Unique Identity Authority of India (UIDAI) for issuing new mobile connections and re-verification of existing subscribers-OTP based authentication reg. Download (1.1 MB) application/pdf 23.10.2017
34 Re-verification of existing mobile subscribers through Aadhaar based E-KYC process- case of roaming subscribers-reg Download (169.96 KB) application/pdf 22.09.2017
33 Use of Aadhaar e-KYC service of UIDAI for issuing new mobile connection to outstation customers and re-verification of existing outstation subscribers Download (2.98 MB) application/pdf 15.06.2017
32 Permission for International roaming facilities in Assam and North East Service Areas Download (382.21 KB) application/pdf 14.06.2017
31 Reallocation of deactivated/disconnected cellular mobile telephone connection of a subscriber Download (325.59 KB) application/pdf 20.04.2017
30 Reallocation of deactivated/disconnected cellular mobile telephone connection of a subscriber Download (1.45 MB) application/pdf 13.04.2017
29 Implementation of Hon'ble Supreme Court orders regarding 100% E-KYC based re-verification of all existing subscribers Download (3.08 MB) application/pdf 11.04.2017
28 Implementation of Hon'ble Supreme Court orders regarding 100% E-KYC based re-verification of all existing subscribers Download (5.64 MB) application/pdf 23.03.2017
27 Extension of pre-paid mobile services in J&K, Assam & NE Service Areas for a period of one year w.e.f. 01.04.2017 Download (274.81 KB) application/pdf 23.03.2017
26 List of Acceptable Documents as PoI/PoA for issuing mobile connection (as on October, 2016) Download (102.23 KB) application/pdf 18.11.2016
25 Issuance of new SIM card in case of up-gradation of SIM cards Download (2.18 MB) application/pdf 01.09.2016
24 Interactive Voice Response (IVR) based tele-verification regarding Download (2.43 MB) application/pdf 29.08.2016
23 Use of 'Aadhaar' e-KYC service of Unique Identity Authority of India (UIDAI) for issuing mobile connections to subscribers Download (7.44 MB) application/pdf 16.08.2016
22 Guidelines for issuing mobile connections to Foreign Nationals arriving on e-Visa Download (3.11 MB) application/pdf 02.08.2016
21 Instructions for issuing new SIM Card in case of Swapping&Replacement&Up-gradation of SIM Card Download (3.43 MB) application/pdf 01.08.2016
20 Acceptance of e-Aadhaar as valid PoI or PoA document for issuing mobile connection Download (1.03 MB) application/pdf 11.07.2016
19 Instructions on Verification of New Mobile Subscribers Download (2.45 MB) application/pdf 09.08.2012
18 Verification of address of custmoers Download (24.59 KB) application/pdf 30.11.2004
17 Verification of Identity of Subscribers Download (145.19 KB) application/pdf 10.05.2005
16 Verification of of Subscribers Download (71.43 KB) application/pdf 22.11.2006
15 Veryfication of Pre-paid mobile custmors in J & K, Assam and the North East Service Areas- Further instruction regarding Download (56.19 KB) application/pdf 04.06.2007
14 Scheme of financial Penalty for violation of terms and conditions of the License Agreement in respect of Subscriber verification failure cases Download (52.91 KB) application/pdf 24.12.2008
13 Photograph of custmors on CAF (Custmor Acquision Forms) for acquisition between Nov 2001 & May 2005 Download (25.34 KB) application/pdf 07.10.2008
12 Verification of of Subscribers Download (28.07 KB) application/pdf 30.04.2008
11 Letter No. 842-725/2005/157 dated 23.03.2009 to all CMTS/UAS/ Basic Licensees Download (73.24 KB) application/pdf 23.03.2009
10 Re-Verification of Mobile Subscribers Download (1.32 MB) application/pdf 30.09.2009
9 Document for mobile subscriber verification Download (4.89 MB) application/pdf 07.10.2009
8 Prevention of misuse of Subscriber verification documents Download (13.12 KB) application/pdf 02.08.2010
7 Scheme of Financial Penalty for violation of terms and conditions of License Agreement in respect of Subscriber Verification Failure Cases- clarification Download (37.63 KB) application/pdf 18.11.2010
6 Scheme of Financial Panalty for violation of terms and conditions of Licences Agreement and instrruction in respect of Subscriber Verification Failure Cases Download (37.63 KB) application/pdf 26.04.2013
5 Collecting Aadhar numbers along with CAF of mobile Telephone application and storing the same in the database along with other data by Telecom service operators. Download (55.15 KB) application/pdf 16.10.2014
4 Proof of Concept (POC) for use of "Aadhaar"e-KYC service of UADAI for issuing mobile connections to the Subscribers. Download (734.81 KB) application/pdf 08.12.2014
3 Collecting Aadhar number along with CAF of mobile telephone applications & stoing the same in the database along with other data by telecom service operators. Download (336.71 KB) application/pdf 29.12.2014
2 Extention of pre-paid services in J & K, North East and Assam service areas beyond 01.04.2015 Download (145.24 KB) application/pdf 31.03.2015
1 Acceptance of Sri Lankan Refugee Identity Card as Valid Proof of Identity (PoI) and Proof of Address (PoA) document Download (128.84 KB) application/pdf 15.01.2016